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Privacy Statement

This Privacy Policy Statement sets out the data processing practices carried out through the use of the Internet and the World Wide Web by or on behalf of Lewis Stores Proprietary Ltd (Registration No. 1946/023387/07) trading as “Bedzone”, its holding company, affiliates or subsidiaries (“Bedzone” or “Lewis” or “us” or “we”).

By accessing and/or using our website available at http://www.bedzone.co.za (“the Website”), you agree to be bound by these terms and conditions of our Privacy Statement. It is your responsibility to satisfy yourself with the content of the Privacy Statement. If you are not satisfied with the Statement, you should refrain from using the Website, as your continued use of the Website is deemed to constitute your acceptance of the Privacy Statement. 

Bedzone may, at its sole discretion, change this Privacy Statement, or any part thereof, at any time without notice. Any changes to this Privacy Statement will be posted on the website. You shall be deemed to have read and accepted the latest version of the Privacy Statement available on the Website whenever you visit the Website If you have any requests or comments concerning your personal information or any queries with regard to these practices please contact us via the ‘contact us’ link on our Website.

Information collected

We collect personal information (such as names, e-mail addresses, phone numbers, etc.) from visitors to this Website (“users” or “you”) through the use of enquiry forms voluntarily completed by users, and every time users voluntarily e-mail us their personal information. 

We collect and process personal information from you for lawful purposes which are related to the functions and business activities of Bedzone. Such purposes are compatible with and necessary in order for us to pursue and maintain the legitimate interests of Bedzone.

Consent to us processing your personal information

Your accessing of our Website, and/or use of our services, constitutes your express and voluntary consent for us to electronically collect, process, store and use your personal information as specified below, strictly in accordance with this Privacy Statement.

Subject to paragraph 3, we do not give your personal information to third parties for their marketing and advertising purposes unless you give us your express written consent. We also do not sell any personal information about individual users.

Disclosures

You hereby consent to us disclosing personal information to the subsidiaries and affiliates of Lewis and those suppliers that we engage to process data on our behalf, for the purposes as set out in paragraph 4 below or as otherwise permitted or required by applicable law or regulations. Our subsidiaries, affiliates and suppliers  will not be allowed to use your personal information for any other purposes. They will be obliged to keep such information confidential and to carry out the processing in a reasonable manner that does not infringe your privacy.

We may compile, use and share certain data about our site visitors’ traffic patterns and other information (such as age, gender, products purchased, etc.) with partners or other third party suppliers. This data will be provided to our partners or third party suppliers in de-identified or anonymised format, and can therefore not be used to identify you. It does not constitute personal information.

Use of personal information

We process the personal information of users collected via this Website for the purposes of:

    • Improving our services, contacting you, providing customer service, and detecting, preventing and investigating fraud and/or other illegal activities;
    • Planning and managing our workload and/or business activities;
    • Providing you with press releases or other information about Bedzone (such as products, services, competitions and promotions) and responding to your queries by post, telephone or electronic mail (that is e-mail, picture, video, and SMS) ;
    • Obtaining feedback from users in order to assist us in improving our Website design;
    • Compiling non-personal statistical information about the browsing habits and click-patterns of users and access to the Website. This information is collected electronically via the use of cookies (most browsers are set by default to accept cookies automatically, but usually you can alter the settings of your browser to prevent automatic acceptance and to prompt you every time a cookie is sent to you or to allow you to choose not to receive cookies at all); and
    • Maintaining information as a reference tool or general resource for our internal business purposes.

Internet-based transfers

Given that the Internet is a global environment, using the Internet to collect and process personal information for the purposes set out above necessarily involves the transmission of data on an international basis. Some of the countries to which your personal information may be transmitted may not provide the same statutory protection for your data as your home country. By browsing this Website and communicating electronically with Bedzone you acknowledge and agree to us  transferring  your personal  information in this way.

Your rights

You have the right to see the personal information held by Bedzone about you and to update such information or have any inaccuracies corrected. You can do this by completing the enquiry form via the ‘contact us’ link on our  Website. We will take reasonable steps to ensure that all inaccurate or incomplete information about you is corrected as soon as possible.

If you would like us to stop processing your personal information, or require your personal information to be deleted from our records, please contact us by completing the enquiry form on our Website and we will delete your personal information from our records as soon as is reasonably possible.

How long do we keep your information for

The time periods for which we keep your personal information may vary according to the use or purpose attached to the personal information.  We will not keep your personal information for longer than is necessary for the purpose for which the information was collected in the first instance, unless there is a specific legal requirement requiring us to keep your personal information.

Security

We have appropriate technical and organisational measures in place to protect any of your personal information accessed or processed by us against unauthorised and unlawful processing and against accidental loss, destruction, disclosure, damage or alteration.

Because of the nature of the Internet, security compromises do happen from time to time. In the unlikely event that the security of your personal information in our possession becomes comprised, we will notify you as soon as is reasonably possible under the circumstances.

The websites to which you may hyperlink from this Website are not under our control or endorsed by us. Third party websites have their own privacy policies (if any). It is your responsibility to review such websites’ privacy policies and Bedzone shall not be liable for the breach of any of such privacy policies by the owners or operators of such websites. We also do not accept responsibility for their content, services and/or products.